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At NEXTASK, we strive to provide exceptional digital marketing services to our clients. However, we understand that circumstances may change, and you may need to cancel your service. This cancellation and refund policy outlines the terms and conditions governing cancellations and refunds for our digital marketing services. Please carefully review this policy before engaging our services.

1. Cancellation Policy:

1.1. Client-initiated Cancellation: If you wish to cancel your digital marketing service, you must notify us in writing, either via email or a formal letter. The cancellation will be effective from the date we receive your written request.

1.2. Termination by NEXTASK: We reserve the right to terminate our services in exceptional circumstances, such as a breach of our terms and conditions or unethical practices. In such cases, we will provide written notice of termination, specifying the reasons for termination.

2. Refund Policy:

2.1. Refund Eligibility: Refunds are subject to the terms and conditions mentioned below:

2.1.1. Cancellation within 30 Days: If you cancel your service within 14 days from the date of engagement, you are eligible for a full refund of any upfront payment made, minus any non-recoverable costs incurred by NEXTASK.

2.1.2. Cancellation after 30 Days: If you cancel your service after 14 days from the date of engagement, no refund will be issued for any fees paid. However, you will not be liable for any future recurring charges beyond the cancellation date.

2.1.3. Termination by NEXTASK: In the event of termination by NEXTASK due to exceptional circumstances as outlined in section 1.2, you will be eligible for a refund of any prepaid fees for unused services.

2.2. Non-refundable Expenses: Please note that certain expenses incurred by NEXTASK on your behalf may be non-refundable. These may include third-party fees, domain purchases, advertising costs, or other expenses that have already been incurred and cannot be recovered.

2.3. Refund Process: Upon cancellation, we will process eligible refunds within 30 days from the date of cancellation. Refunds will be issued in the same payment method used for the initial payment unless otherwise agreed upon.

3. Post-Cancellation Obligations:

3.1. Data and Account Ownership: Upon cancellation, you will retain ownership of any data, content, or accounts created specifically for your digital marketing campaigns.

3.2. Service Termination: After cancellation, NEXTASK will no longer provide any digital marketing services. It is your responsibility to ensure the removal of any NEXTASK access, credentials, or tracking codes from your website or online assets.

4. Amendments to the Policy:

4.1. NEXTASK reserves the right to modify or amend this cancellation and refund policy at any time. Any changes made will be effective immediately upon posting the revised policy on our website or providing written notice to existing clients.

By engaging our digital marketing services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this cancellation and refund policy.

If you have any questions or require further clarification, please contact our customer support team.